Shipping policy

Thank you for choosing hhsupplements.com. Please read the Shipping policy carefully before placing your order. By using our shipping services, you agree to comply with the terms stated below.

Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!

Delivery Time = Handling time + Transit time

All the products will be put through a production process, therefore there will be a Handling Time on them.

ESTIMATED SHIP TIMELINES*

SHIPPING TO United Kingdom

Order cut-off time: 05:00 PM (GMT) Greenwich Mean Time (London)

Handling time: 1 – 2 Business days (Monday to Friday)

Transit time: 3 – 4 Business days (Monday to Friday)

Total delivery time: 4-6 business days (Monday to Friday)

Shipping cost: Free Shipping

Parcel tracking

Once your order has shipped, we will immediately send you a shipping confirmation email with a tracking number. If you did not receive an email, please check your spam folder. You can track your order at any time on our Order Tracking page.

Lost or Damaged Baggage:

Although we have taken precautions to ensure the safe delivery of your order, we cannot be held responsible for packages lost, stolen or damaged in transit. If you have a problem with the delivery of your package, please contact the carrier directly to file a complaint.

Damages, Returns, Exchanges, and Refunds

If your order arrives damaged in any way, please contact us as soon as possible through the contact us page. Please include your order number, details of the damage, and a photo of the item’s condition. Allow us up to 48 hours to respond.

We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution.

We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the return shipping costs.

Our Returns, Exchanges, and Refunds policy page (click here) provides more detailed information about your options and the procedures for returning an order.

Contact us:

If you have any further questions or need assistance with our shipping policy, please contact our customer service. We are here to provide excellent support and ensure hassle-free shipping.